Pollo AI Review 2026: Pricing, Credits and Who It Fits

This Pollo AI review is for anyone who has seen the ads or the app-store listing and wants to know what the service really costs before paying. Pollo AI sells access to many AI video and image models, including its own Pollo models and third-party ones such as Kling and Seedance, on one credit balance. The decision is whether that convenience is worth a subscription, and the pricing page makes that hard to judge because credits, promotions and currencies change from page to page.

Search results for the topic are mostly app-store pages, review sites and posts written by competitors. This guide puts the plan limits, the cost of a typical clip, the free plan, the complaints and three same-category comparisons in one dated place. It is based on Pollo AI's own pages, public review pages and third-party write-ups, not on our own test generations.

Quick answer: Pollo AI is a multi-model video and image platform, not a single model. Start on the Free plan (20 credits) to see whether the output and the content filters suit you. If you pay, Lite (400 credits a month) is the entry plan for a few dozen short clips, and Ultra only makes sense if you run out of credits every month. Check the checkout price before you commit, and note that the official refund policy is narrow: subscription credits only, within 3 days of purchase, and not after more than 50 credits are used.

What Pollo AI is and what it includes

Pollo AI is run by Cocosoft Technology Pte. Ltd. in Singapore, according to a competitor's write-up from October 2026 (Endless). Its home page, captured on October 26, 2026, calls it 'The Ultimate AI Creative Suite for Creators & Marketers' and shows a prompt box for text or image to video, plus cards for Kling 4.0, an AI Influencer feature and a Recast challenge.

• Models: the pricing page lists Kling 4.0, Kling 3.0, Wan 3.0, MiniMax H3, Seedance 2.5, Nano Banana, Seedream, GPT Image models and Pollo's own models (Pollo 2.5 and Pollo Image 2.0), with more under 'View more'.
• Tools: text to video, image to video, start and end frames, an AI image generator and editor, Pollo Agent, Marketing Studio ad templates, Pollo Recast, and an API and an MCP server for connecting AI assistants.
• Apps: web and mobile. App-store billing can differ from web billing, covered below.

Pollo AI pricing: plans, credits and limits

The credit counts, parallel-task limits and credit costs below come from Pollo AI's pricing page, read in a browser on October 26, 2026. That page served Korean won to a Korea IP address, so the dollar prices come from a third-party write-up (Endless, October 2026). Treat dollar figures as secondary until you see your own checkout screen. Prices exclude VAT and local taxes.

Plan	Billed monthly (USD, third-party, Endless)	Billed yearly, per month (USD, third-party, Endless)	Credits per month	Parallel tasks
Free	$0	$0	20	1
Lite	$15	$12	400	2
Pro	$29	$14.50 (flash sale, time-limited)	800	3
Ultra	$129	$99	5,000	6

All paid plans list access to every model, Pollo MCP, watermark-free output and add-on credit packs. On October 26 the Pro card carried a FLASH SALE 50% OFF label and the page showed a countdown banner, with no stated end date for the sale price, so it can vanish without notice. Older articles quote different numbers: a competitor post (DeeVid) lists Lite at about $10 for 300 credits and Pro at $25, which no longer match the 400 and 800 credits on the live page.

Pollo AI pricing in the app store

The iOS app sells a Weekly Premium plan. A price tracker recorded $5.99 per week in the United States on October 23, 2026, before sales tax. A Korean user blog from July 2025 reported that a plan bought on a phone paid out credits in weekly instalments (100 every 7 days, 400 a month) while the web plan page promised 800 a month. That account is more than a year old and may have changed, but it is a reason to check which channel you are paying through and how many credits arrive.

What a credit buys: cost per clip

Pollo AI publishes the credit cost of each model and resolution. Dividing a plan price by its monthly credits gives a cost per credit, which is our arithmetic, not a number Pollo AI publishes. The dollar figures are third-party (Endless) prices. The table uses the yearly Lite price ($12 for 400 credits, $0.030 per credit) and the monthly Lite price ($15, $0.0375 per credit).

Output	Credits	Lite billed yearly	Lite billed monthly
Pollo 2.5, 5 s, 720p video	5	$0.15	$0.19
Pollo 2.0, 5 s, 720p video	10	$0.30	$0.38
Seedance 2.5, 5 s, 480p video	30	$0.90	$1.13
Pollo Image 2.0, one image	2	$0.06	$0.08

Those are the cost of a first attempt. If one clip in three is usable, multiply by three: a 5-second Pollo 2.5 clip then costs about $0.45 on Lite billed yearly, and a 480p Seedance 2.5 clip about $2.70. A third-party review (WaveSpeed, September 2026) makes the same point: 'unusable generations are expensive', so budget per approved clip, not per attempt. Lite's 400 credits cover at most 80 five-second clips of the cheapest Pollo 2.5 tier, or about 13 of the Seedance 2.5 480p tier.

The page also advertises 'unlimited' generations on some models, for example 10-day unlimited Kling 4.0 on Ultra and 365-day unlimited on selected image models. Pollo AI says unlimited usage can be slowed during busy periods, and the windows are limited, so they are promotions rather than a standing allowance.

Is Pollo AI free?

There is a Free plan with 20 credits and one task at a time. At 5 credits for a 5-second Pollo 2.5 clip, that is four short clips in total, not four a month. Competitor posts say free output carries a watermark and that commercial use and watermark-free downloads need a paid plan, which matches the 'watermark-free outputs' line on the paid cards. Some older Korean blogs describe daily check-in and ad-watching credits; we could not confirm those on the current pricing page, so do not count on them.

Is Pollo AI safe and legit?

The service is real and widely used: Pollo AI's own page claims 10 million users, and Trustpilot showed a 4.3 score from 5,565 reviews on October 26, 2026, with 71% five-star and 11% one-star. Trustpilot also notes that the company had not invited reviews recently, and many of the recent five-star posts are short and come from accounts with a single review. This is not a security audit, so read the points below as consumer risks rather than a verdict.

• Credits: the most common complaint on Trustpilot is credits running out fast or being spent on results that miss the prompt.
• Content filters: reviewers describe the moderation as too strict, and Korean search suggestions include a query about censorship. Test your actual subject matter on the Free plan.
• Refunds and cancellation: the pricing page has FAQ entries for refunds, rollover and add-on credits, but they were collapsed. The official Refund Policy page (read October 26, 2026) says refund requests apply only to subscription credits and must be made within 3 days of purchase, add-on credits cannot be refunded, and if you have used more than 50 subscription credits you are not eligible regardless of time since purchase. Requests go to support@pollo.ai with your account details, order number, purchase date and reason, and approved refunds return to the original payment method, possibly reduced by a processing fee of up to 6% of the initial payment. App-store purchases are handled by the store, which that policy page does not cover. A third-party review says monthly credits do not roll over, and that add-on credits for eligible Pro users do not expire.
• Privacy: the same review says the privacy policy gives no exact deletion window for uploads and that inputs may go to third-party processors. Avoid uploading faces or client material you cannot share.

Pollo AI vs Higgsfield, Krea and OpenArt

Pollo AI competes with other multi-model creative platforms, so these three are the fair comparison. Credits are not comparable across companies, so the table sticks to published prices and each plan's own credit count.

Platform	Mid plan, monthly / yearly per month	Monthly credits on that plan	Notes
Pollo AI	Lite $15 / $12 (Pro $29), per Endless	400 (Pro 800)	One balance across many third-party and own models; free plan has 20 credits
Higgsfield	Plus $59 / $47	1,200	Video-first; Starter has no yearly discount; see our Higgsfield pricing guide
Krea	Pro $35 / $21	20,000 compute units	Free plan gives 100 units a day; strong on image tools and upscaling
OpenArt	Plus $34 / $27	12,000 credits	About 150 videos or 12,000 images on that plan, per OpenArt's page

Prices checked between October 25 and 26, 2026. Higgsfield figures come from our own guide, last checked October 25. For a deeper look at video cost across tools, see the cost-per-clip workflow guide.

Who should pick Pollo AI, and who should not

• Good fit: creators who want to try several video models on one credit balance, make short social clips, and are happy to start small.
• Weaker fit: teams that need shared credits and spend limits (a competitor review notes there is no team plan), and anyone who needs strict privacy guarantees.
• Be careful: anyone who buys through an app store without checking the credit schedule, or who expects 'unlimited' to mean permanent.

Frequently asked questions

Is Pollo AI free and safe?

There is a Free plan with 20 credits, enough for about four short Pollo 2.5 clips. The company is real and heavily reviewed, but the main complaints are about credits and strict filters, and the refund window is short (3 days, subscription credits only). Read the refund policy yourself before paying.

What does Pollo AI cost?

Per a third-party write-up from October 2026, Lite is $15 monthly or $12 billed yearly for 400 credits, Pro is $29 monthly for 800 credits, and Ultra is $129 monthly or $99 yearly for 5,000 credits. Taxes are extra and sale prices change, so confirm at checkout.

Does Pollo AI have limits?

Yes. Each plan has a monthly credit count and a limit on parallel tasks (1 on Free, 2 on Lite, 3 on Pro, 6 on Ultra). 'Unlimited' offers cover chosen models for 10 or 365 days and can be slowed at busy times.

What does Pollo AI do?

It generates video and images from text or pictures using many models on one platform, and adds ad templates, an agent, face and voice tools, an API and an MCP server.

Is Pollo AI better than Higgsfield?

They are built for the same job, so the answer depends on volume and models. Compare the cost of an approved clip on the models you need, using each platform's published credit costs, rather than headline plan prices.

Bottom line

Pollo AI is worth a try if you want many video models behind one login, and the Free plan lets you check quality and filters before paying. Pay only after you have confirmed the checkout price, the credit schedule and the refund limits. Start Pollo AI on the free plan (20 credits). Fieldnotes may earn a commission on paid plans bought through this link; it does not change your price and offers no extra discount.

Credit counts and credit costs read on pollo.ai/pricing on October 26, 2026 (Korean won shown to a Korea IP). Dollar prices from third-party pages checked October 26, 2026. Plans, sales and policies change often.