Chatbase pricing depends on monthly message credits and add-ons, not only the number of bots. On September 29, 2026, the official pricing page listed 50 monthly credits on Free, 700 on Hobby at $40, and 4,000 on Standard at $150.
The monthly plan price does not include every operating cost. Training limits, team seats, extra agents and branding removal can change the budget. This guide separates a small test from a production support workflow.
Quick answer: use Free for a small test, check Hobby for up to 700 monthly credits, compare Standard for support operations and integrations, and use Pro when 15,000 credits and advanced analytics matter.
Chatbase pricing and monthly credits
Option
Price
Included scope
Good fit
Free
$0/month
50 message credits/month, one agent, one member; agent deleted after 14 inactive days
Testing a small site or answer flow
Hobby
$40/month
700 monthly credits, one agent and two members
Testing how actual message patterns use the included credits
Standard
$150/month
4,000 monthly credits, three members, helpdesk, voice and API
Running support with operational integrations
Pro
$500/month
15,000 monthly credits, five members, advanced analytics and tickets as a source
Higher-volume teams that need deeper reporting
Enterprise
Custom pricing
Higher limits, flexible billing, roles, white labeling and SLAs
An organization with security or support requirements
Add-ons
$40 per 1,000 extra credits
Extra agent $25/month; remove branding $99/month
Adding capacity or a specific deployment requirement
Is Chatbase Free enough for a support bot?
Free includes 50 monthly message credits, one agent, one workspace member and 1MB of training content. The pricing page says a Free agent is deleted after 14 days of inactivity.
That can be enough to inspect the setup and test a small FAQ. Before exposing it to customers, estimate message volume, training updates and the need for a human support path.
Costs beyond the monthly credit allowance
The official pricing page lists extra message credits at $40 per 1,000, an extra AI agent at $25 per month and branding removal at $99 per month. Auto-recharge credits do not expire, according to the page.
Write each add-on separately in the budget. A plan price alone can understate the monthly amount if you need another agent or a branded deployment.
Choose a plan by support volume and workflow
Hobby includes 700 monthly credits and two members. It is suited to a small pilot when you want more than the Free allowance. Standard raises the allowance to 4,000 and adds helpdesk, voice, telephony and API access.
Pro includes 15,000 monthly credits and advanced analytics. The number of credits used per support interaction can vary, so do not convert a flat number of inquiries into a guaranteed number of conversations. Check the usage shown in your own account.
Frequently asked questions
What is included in the Chatbase free plan?
The official pricing page lists 50 message credits per month, one agent, one member and 1MB of training content. It says a free agent is deleted after 14 days of inactivity.
How much does Chatbase Hobby cost?
Hobby is listed at $40 per month with 700 monthly credits and two members. Add the cost of any automatic recharge or extra agent you need.
What happens when message credits run out?
The pricing page offers automatic top-ups that do not expire. Check the recharge settings and balance before publishing the bot.
How much does it cost to remove Chatbase branding?
The official add-on price is $99 per month. If white labeling is a business requirement, also check Enterprise terms.
Prices and features were checked against official pages on September 29, 2026. Currency, region and taxes may affect checkout totals.
Check your current credit allowance, recharge settings and any add-ons before deploying a bot. Check Chatbase plan and credit pricingAffiliate link: Fieldnotes earns a commission if you purchase through this link.
